If you are a new Shop Your Way® Mastercard holder and want to manage your credit card online, you must first register your account on the official Citi-managed portal:
👉 https://syw.accountonline.com

This guide explains exactly how to register, verify, and activate your SYW online account.

🔹 What You Need Before Registration

Make sure you have the following:

✔ Your Shop Your Way® Mastercard / Credit Card
✔ Your card number
✔ Your name (as printed on the card)
✔ ZIP code
✔ The security code (CVV)
✔ A working mobile number or email for verification

⭐ Step-by-Step: How to Register Your SYW Account Online

✅ Step 1: Visit the Official Registration Page

Go to:
👉 https://syw.accountonline.com/
On the homepage, click “Register Your Card” or “Enroll Now”.

✅ Step 2: Enter Your Card Information

You will be asked to provide:

• Credit card number

• Name on the card

• Security code

• Last 4 digits of SSN

• Billing ZIP code

Click Continue after entering details.

✅ Step 3: Verify Your Identity

For security, Citi may send you a:

• One-Time Password (OTP) to your email or phone

• Or ask security verification questions

Enter the verification code to proceed.

✅ Step 4: Create Your Login Credentials

Now set up your online login details:

• User ID

• Password

• Select whether you want to enable Remember Me

• Choose security questions (if required)

Click Create Account.

✅ Step 5: Review & Confirm

Check your details carefully and confirm the creation of your online account.

Once created, you can immediately sign in at:
👉 https://syw.accountonline.com

⭐ What You Can Do After Registration

Once your SYW online account is set up, you can:

✔ View your balance
✔ Track transactions
✔ Check statements
✔ Make online payments
✔ Set alerts
✔ Download statements
✔ Update personal details
✔ Manage card security settings

🔧 Troubleshooting Registration Issues

If you cannot complete the registration:

❗ 1. Make sure your card is activated

You may need to activate your SYW Mastercard first.

❗ 2. Check your entered details

Wrong ZIP code or SSN digits will cause errors.

❗ 3. Disable VPN / Proxy

It can block verification pages.

❗ 4. Use a different browser

Try Chrome, Edge, Safari, Firefox.

❗ 5. Contact Citi Support

If your account cannot be verified online, support may need to manually verify your identity.